In the commercial cleaning industry, trust and credibility are everything. While many companies highlight their years in business or the number of locations they serve, these claims often blend together and fail to offer concrete proof of a company’s true reputation. Today’s clients are looking for more than just experience—they want measurable evidence that a cleaning partner delivers consistent, high-quality results.
Why Quantitative Proof Matters
Numbers don’t lie. When a company shares clear, verifiable statistics about its performance, it sends a powerful message: “We’re confident in the quality of our service, and we have the data to back it up.” This level of transparency helps potential clients make informed decisions and sets your company apart from competitors who rely on vague or generic statements.
Our Retention Rate: Nearly 92%
One of the strongest indicators of client satisfaction in the commercial cleaning industry is retention rate. Our company is proud to maintain a client retention rate of nearly 92%. This means that almost nine out of every ten clients choose to continue working with us year after year. Such a high retention rate is a testament to the trust we build, the reliability of our services, and our commitment to exceeding client expectations.
What Does This Number Mean for You?
A high retention rate isn’t just a number—it’s proof that our clients see real value in our work. It shows that we deliver on our promises, resolve issues promptly, and consistently maintain the highest standards of cleanliness. When you choose us, you’re partnering with a team that businesses trust to protect their facilities, their employees, and their reputations.
Beyond Retention: Other Key Metrics
While retention rate is a critical measure, there are other statistics that reinforce our reputation:
Average customer satisfaction score: We regularly survey our clients and maintain a satisfaction rating above industry averages. Five-star reviews: Our services are highly rated across third-party platforms, with a growing collection of positive testimonials and endorsements. Response time: We resolve service requests quickly, minimizing downtime and ensuring your facility always looks its best.
Transparency You Can Trust
We believe that transparency is the foundation of any strong business relationship. By sharing our performance metrics, we invite you to hold us accountable and to expect the highest level of service. Our commitment to measurable results is just one of the many reasons clients choose us—and stay with us.
Ready to Experience Proven Excellence?
If you’re searching for a commercial cleaning partner that values trust, delivers consistent results, and backs up every claim with real data, we invite you to contact us. Discover the difference that quantifiable reputation can make for your business.
